Privacy Policy

At Plaat Pret, located at 15A Rondebosch Crescent, Van Riebeeck Park, Kempton Park 1619, we are committed to protecting your privacy. This policy outlines how we collect, use, disclose, and safeguard your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Inquire about our services or request a quote.

• Place an order.

• Communicate with us via email, phone (+27 66 207 8568), or social media.

• Provide feedback or participate in surveys.

This information may include your name, contact details (email address, phone number), billing and shipping addresses, and details about your printing or branding project.

2. How We Use Your Information

We use the information we collect to:

• Process your orders and provide the services you request.

• Communicate with you regarding your projects, inquiries, and orders.

• Improve our products and services.

• Send you marketing and promotional communications (you can opt out at any time).

• Comply with legal obligations.

3. Disclosure of Your Information

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your consent, except in the following circumstances:

• Service Providers: We may share your information with trusted third-party service providers who assist us in operating our business (e.g., couriers for deliveries, payment processors), provided they agree to keep this information confidential.

• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.

4. Data Security

We implement a variety of security measures to maintain the safety of your personal information when you place an order or access your personal information. While we strive to protect your personal data, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Request access to the personal information we hold about you.

• Request correction of any inaccurate or incomplete data.

• Request the deletion of your personal information (subject to legal obligations).

• Object to the processing of your personal information.

To exercise any of these rights, please contact us at info@plaatpret.co.za.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website (if applicable) and will be effective immediately upon posting. We encourage you to review this policy periodically.